Covid-19 Information

 

The safety, health and well-being of our customers and staff is our absolute priority and as such we have introduced a range of measures to ensure that we comply with government Covid-19 guidelines.

Showroom Opening Hours

Monday - Saturday 09.00 – 17.00

Sunday – Closed

Social Distancing

To help you follow current social distancing guidelines of 2 metres we have added floor markings in-store and we will limit the number of customers’ in-store at any one time.

Enhanced Cleaning

We will be regularly cleaning any hard surfaces that customers may encounter including doors, displays, desk areas and credit card machines. We will also provide an antibacterial hand wash station at the entry/exit of the showroom.

Local delivery

For local customers that place orders via our website or by phone we can offer contact free delivery to your front door or garage. We have provided our staff with disposable gloves, antibacterial cleaning gel and cleaning wipes to be used before and after every delivery.

Online orders & deliveries

Online orders are still being processed as normal, our delivery partner DPD has implemented various measures including introducing contact free delivery, this means customers will not be asked to sign handheld units. With this new process you will still get your full track and trace functionality, giving you complete visibility of your order.

Installation services

We are now operating our regular installation services however we ask that customers adhere strictly to the social distancing guidelines allowing our staff the space required to safely complete their work.

Help & Support

We will endeavour to provide help and support as best we can via phone (01932 851121/851110) or by email.

We will also continue to monitor developments very closely and will follow all Government and Public Health England guidance and advice. During this difficult time we hope you, your families and colleagues remain in good health. We deeply appreciate your continued support, understanding and co-operation during the days, weeks and months ahead.