General Delivery Information
We offer free delivery on all orders with an order value over £120. For orders under this value you will have a choice of standard delivery (2-5 days) at £4.95 or next day delivery at £7.50.
* Remote and offshore locations are excluded from the free delivery service. For these locations we offer a standard 2-5 day delivery service at £16 per item. Please see list of remote & offshore postcodes at the bottom of this page.
You will have the option of choosing your preferred delivery date during the checkout process including Saturday delivery.
Next day delivery is available for orders placed Monday to Friday and the item must be in stock and the order received before 13.00. Items ordered after 13.00 on a Friday or on Saturday/Sunday will be despatched on Monday for Tuesday delivery. (please allow an extra day if a bank holiday falls within this period).
Our delivery partners DPD offer an interactive messaging service to help you track your delivery so please provide a mobile phone number where possible
Online orders & deliveries
DPD is our chosen delivery partner. DPD offer a contact free delivery, this means customers will not be asked to sign handheld units, instead a photograph will be taken as proof of delivery. You will be provided with full track and trace functionality, giving you complete visibility of your order. DPD will also provide a 1 hour time window for your delivery on the morning of the delivery. Please note that the cut-off time for next-day delivery service is 13.00.
Local delivery & installation Services
Local deliveries and installations are carried out by our own experienced in-house team, if you have any special requirements please contact us prior to delivery and we will do our best to accommodate.
Large Screen TV Delivery
Because of the fragile nature of LED and OLED TV screens all TV deliveries are made by our own experienced delivery team to ensure that they are handled with care and delivered in perfect condition. When purchasing a large screen TV you will have three delivery options:
- Drop-off delivery free of charge
- Delivery and basic installation £50
- Delivery and basic wall mount installation £125
See Installation Services for more information
Our large screen TV delivery and installation service is only available within approximately a 15 mile radius of our store, if you find there are no delivery options available for your delivery address please call us 01932 851110 or email our sales team as we will always try to accommodate where we can
Click & Collect service
To place an order using click & collect please select the regular delivery option and your preferred date during the checkout process and then make a note that you would like to click & collect from our Weybridge showroom - we will contact you to confirm when the item is ready for collection
Orders for delivery on a Saturday must be placed by 1.00pm Friday.
Please note that deliveries to the Scottish Highlands and Northern Ireland take a minimum 2 working days (outlying areas may take a little longer).
If an item is unexpectedly not available we will contact you immediately to advise on the expected delivery date - you will of course have the option to cancel the order should you wish.
If you would like your delivery on a specific day please make a note in the customer notes section during the check-out process.
Some items aren't available to purchase on line and these are marked as 'buy instore - please call' however we do still offer a free local delivery and optional installation service on these items - please call 01932 851121 or email our sales team to find out if you fall within our delivery area.
Remote & Offshore Postcodes
The following postcodes are excluded from our free delivery service:
AB31, AB32, AB33, AB34, AB35, AB36, AB37, AB38, AB41, AB42, AB43, AB44, AB45, AB46, AB47, AB48, AB49, AB50, AB51, AB52, AB53, AB54, AB55, AB56
FK17, FK18, FK19, FK20, FK21
All GY, All JE
HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9
IV1, IV2, IV3, IV4, IV5, IV6, IV7, IV8, IV9, IV10, IV11, IV12, IV13, IV14, IV15, IV16, IV17, IV18, IV19, IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV29, IV30, IV31, IV32, IV33, IV34, IV35, IV36, IV37, IV38, IV39, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV50, IV51, IV52, IV53, IV54, IV55, IV56, IV57, IV58, IV59, IV60, IV61, IV62, IV63, IV64, IV65, IV66, IV67, IV68, IV69, IV70, IV71, IV72, IV73, IV74, IV75, IV76, IV77, IV78, IV79, IV80, IV81, IV82, IV83, IV84, IV85, IV86, IV87, IV88, IV89, IV90, IV91, IV92, IV93, IV94, IV95, IV96, IV97, IV98, IV99
KW1, KW2, KW3, KW4, KW5, KW6, KW7, KW8, KW9, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17
PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA50, PA51, PA52, PA53, PA54, PA55, PA56, PA57, PA58, PA59, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA79, PA80
PH15, PH16, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH27, PH28, PH29, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH45, PH46, PH47, PH48, PH49, PH50
TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3